Terms of service

Terms & Conditions

Welcome to CuteSutra! These Terms and Conditions ("Terms") govern your use of our website located at https://cutesutra.in("Website") and the purchase of our products and related items ("Products").

By accessing or using our Website, you agree to these Terms. If you do not agree, please do not use the Website.

1. Eligibility

You must be at least 18 years old or have permission from a parent or guardian to use this Website and purchase our Products.

2. Products and Orders

  • All Products are subject to availability.
  • We reserve the right to change the prices or discontinue any Product at any time without prior notice.
  • We strive to display Product colors and images accurately, but cannot guarantee exact accuracy on your device screen.

3. Payment and Billing

  • All prices are listed in INR.
  • Payment must be made at the time of purchase through our approved payment gateways Razorpay (e.g., credit/debit cards, UPI).
  • We reserve the right to refuse or cancel any order for reasons including but not limited to: fraud suspicion, errors in product or pricing information, or stock availability.

4. Shipping and Delivery

  • Shipping times and fees are provided at checkout.
  • Delivery times are estimates only and may vary due to external factors.
  • We are not responsible for delays caused by third-party carriers or customs.

5. Returns and Refunds

  • Please refer to our [Return Policy] for information about returns, exchanges, and refunds.
  • We do not accept returns on opened or used products due to hygiene reasons.

6. Intellectual Property

All content on our Website, including text, graphics, logos, images, and product designs, is the property of CuteSutra and protected by copyright and trademark laws.

7. User responsibilities

  • You agree to provide accurate information while placing orders.
  • You are responsible for maintaining the confidentiality of your account information.

8. Limitation of Liability

Cutesutra is not liable for any indirect, incidental, or consequential damages arising from the use of this website or products.

9. Governing Law

These Terms are governed by the laws of India, without regard to its conflict of law provisions.

10. Changes to Terms

We may update these Terms of Service from time to time. Continued use of the site signifies your acceptance of any changes.

11. Contact Us

For questions or concerns, please contact our customer support at [support@cutesutra.in] or whatsapp us at [+91-7011024904].